Payment Policy

Effective Date: January 7, 2025

Starbina.com
2307 Greenhills Dr, Kilgore, Texas
Phone: (903) 984-6266
Email: info@starbina.com
Website: www.starbina.com

This Payment Policy outlines the terms and conditions regarding payments on Starbina.com. By using our services and purchasing products, you agree to comply with the following terms.

1. Accepted Payment Methods

To provide a seamless shopping experience, we accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Bank Transfers: Available for wholesale or bulk purchases; please contact us at info@starbina.com for details.
  • Gift Cards: Starbina-issued gift cards can be redeemed for purchases.

All payments must be made in USD. International customers are responsible for currency conversion fees, if applicable.

2. Payment Processing

  • Payments are processed immediately upon order placement.
  • Orders will not be processed or shipped until full payment is successfully completed and verified.
  • Bank transfers may take 3-5 business days to process.

In the event of a failed or declined payment, customers will receive a notification to update their payment details. Orders with unresolved payment issues will be canceled after 5 business days.

3. Security and Fraud Prevention

We prioritize secure and reliable transactions.

  • SSL Encryption: All payments are secured using SSL encryption to protect sensitive data.
  • PCI DSS Compliance: Starbina complies with the Payment Card Industry Data Security Standard (PCI DSS) for secure processing of credit card information.
  • Fraud Monitoring: Transactions are monitored for suspicious activities. Additional verification may be required in certain cases.

For more details on how we handle customer data, please review our Privacy Policy.

4. Taxes and Additional Charges

  • Sales Tax: Calculated based on the shipping address and applied at checkout.
  • International Taxes and Duties: Customers outside the United States are responsible for customs duties, import taxes, or any related charges.

5. Refunds and Cancellations

For refund eligibility and return procedures, please refer to our Return and Refund Policy. Key points include:

  • Refunds are processed to the original payment method.
  • Refund processing may take 5-7 business days after approval.
  • Shipping fees are non-refundable unless the issue is due to an error on our part.

6. Disputes and Resolutions

If you experience payment-related issues:

  1. Verify your payment details.
  2. Contact our support team at info@starbina.com or call (903) 984-6266.
  3. File a dispute with your payment provider if necessary. Starbina will assist in resolving disputes promptly.

7. Promotional Discounts and Gift Cards

  • Promotions: Only one promotional code can be applied per order. Promotions cannot be combined with other discounts.
  • Gift Cards: Starbina gift cards can be redeemed during checkout. They are non-refundable and cannot be exchanged for cash.

8. Updates to the Payment Policy

Starbina reserves the right to modify this Payment Policy at any time. Updates will be published on this page, and continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Payment Policy, please contact us:

  • Phone: (903) 984-6266
  • Email: info@starbina.com
  • Mailing Address: 2307 Greenhills Dr, Kilgore, Texas

Thank you for shopping with Starbina.com. We appreciate your trust and support!

Let me know if this meets your expectations or requires any modifications!