Sales Policy for Starbina

Effective Date: January 7, 2025

Welcome to Starbina, your destination for premium beauty products that make you feel confident, radiant, and beautiful. We are committed to providing our customers with high-quality skincare and beauty solutions, all while ensuring a seamless shopping experience. Below is our sales policy to guide your purchases at Starbina.

1. Product Availability and Pricing

At Starbina, we offer a curated selection of luxury beauty products that are carefully crafted to meet the highest standards of quality and efficacy. We take great pride in ensuring that all of our products are available for purchase at the time of your order. However, availability is subject to change based on stock levels, and in the unlikely event that a product is out of stock, we will notify you as soon as possible.

Pricing on our website is listed in U.S. dollars and includes any applicable taxes unless otherwise stated. Prices may vary from time to time due to promotions or changes in market conditions. We reserve the right to adjust prices or cancel orders if an error in pricing occurs. If there are any discrepancies, our customer support team will reach out to you to resolve the issue.

2. Order Processing and Shipping

When you place an order on Starbina.com, you will receive an order confirmation email outlining the details of your purchase. Orders are processed Monday through Friday (excluding holidays), and shipping times may vary depending on your location.

Shipping Options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days (additional fees may apply).
  • International Shipping: Available to select countries. Shipping fees will vary depending on the destination.

Please note that all shipping times are estimates and may be affected by factors such as weather, holidays, or carrier delays.

3. Returns and Refunds

Starbina offers a customer-friendly return policy. If you are not fully satisfied with your purchase, we accept returns within 30 days from the date of receipt. To qualify for a return, the product must be unopened, unused, and in its original packaging. Please contact our customer service team at info@starbina.com to initiate a return and receive instructions.

If you received a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

4. Payment Methods

We accept a wide range of payment methods for your convenience:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed securely through our trusted payment gateway. Your financial details are kept private and secure at all times.

5. Customer Service

At Starbina, customer satisfaction is our top priority. If you have any questions or concerns about your order, our products, or our policies, please don’t hesitate to reach out to us. Our friendly customer support team is here to assist you.

We aim to respond to all inquiries as quickly as possible during business hours.

6. Privacy and Security

Your privacy is important to us. We are committed to safeguarding the personal information you share with us. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

7. Terms of Use

By placing an order with Starbina, you agree to our terms and conditions outlined on our website. We reserve the right to update these terms at any time. Any changes will be posted on our website with the updated effective date.

8. Disclaimer

Starbina makes no warranties regarding the results of using our products, as individual results may vary. We recommend consulting a skincare professional before starting any new beauty regimen, especially if you have sensitive skin or specific concerns.

Thank you for choosing Starbina. We are honored to be part of your beauty journey.

Contact Information:

Starbina
Street: 2307 Greenhills Dr, Kilgore, Texas
Phone: (903) 984-6266
Email: info@starbina.com
Website: www.starbina.com